Home > Vehicle Protection Program
Vehicle Protection Program
In collaboration with PanGlobal Insurance (PGI), eCosway Business Owners can now secure protection for their vehicles and get eV and CVPs!* FREE brochures on the program are available at all Cosway Sales Centres.
* If paid for with an eCosway Credit Card.
- Your Benefits from PGI
- Road Tax Renewal and Document Collection & Delivery Services
- Vehicle Types Covered
- Types of purchase / How to purchase
- E-Zi Auto Installment Scheme
- Branches
Your Benefits from PGI
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Lighter on your pocket — You can enjoy up to 12 months of 0% interest installments for your car/other personal insurance premiums and road tax if you pay with a major credit card. Even your road tax can be included in this easy payment scheme!
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“Shake a leg” convenience — Just one phone call or click and PGI will do all the running for you — Absolutely Free! PGI will collect your car registration card, renew your road tax and return everything to you!
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Stay cool with Auto Assist — When you are in need, PGI’s Auto Assist will come to your aid 24 hours a day, 7 days a week and take care of minor repairs, breakdowns and towing.
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Courtesy car on demand — PGI will even provide a courtesy car for 2 days if yours goes into the workshop, or is stolen. (Applicable in the event of approved “Own Damage” (OD) Claim and valid in Klang Valley, Kelantan, Penang and Kota Kinabalu only.)
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14-day claim approval — If your claim is not approved in 10 working days, we will refund you 100% of your premium and still complete the repairs on your car! (Applicable in Klang Valley only.)
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Free use of fitness facilities — 12 FREE visits to PanGlobal Club for you to enjoy its latest fitness facilities, state-of-the-art equipment, Olympic-standard futsal pitch, swimming pool, squash courts, etc… And there's even a children’s cinema to entertain your kids while you work out! (In Johor Bahru and Kuala Lumpur only.)
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Simply more fun — Fun stuff @ PanGlobal Online — bid for the latest gadgets from just RM 1, download rock music, win tickets to F1, rock concerts, movies and other happening events / cool stuff! Exclusively for PanGlobal customers. Back to top
Road Tax Renewal and Document Collection & Delivery Services
PGI offers road tax renewal and document collection and delivery services nationwide (see table below).
You are eligible for PGI's road tax renewal services when you purchase a PGI vehicle protection policy. Click here for the types of vehicles covered. The document collection and delivery service is now available in certain areas for eCosway Business Owners who want to purchase a PGI policy but do not have a fax machine. PGI will send a representative to collect and return the necessary documents to applicants in the following areas:
| Town | Areas Covered for Road Tax Renewal & Document Collection and Delivery |
| Kuala Lumpur | All |
| Selangor | Petaling Jaya, Selayang, Seri Kembangan, Subang, Sungai Buloh, Ulu Kelang, Shah Alam, Batu Caves, Ampang, Cheras, Gombak |
| Alor Setar | within 5 km of PGI’s Alor Setar branch office |
| Penang | Georgetown only |
| Ipoh | within 5 km of PGI’s Ipoh branch office |
| Kota Bharu | within 10 km of PGI’s Kota Bharu branch office |
| Kuala Terengganu | within 10 km of PGI’s Kuala Terengganu branch office |
| Kuantan | within 10 km of PGI’s Kuantan branch office |
| Melaka | within 7 km of PGI’s Melaka branch office |
| Johor Bahru | within 15 km of PGI’s Johor Bahru branch office |
| Kuching | within 10 km of PGI’s Kuching branch office |
| Kota Kinabalu | within 10 km of PGI’s Kota Kinabalu branch office |
NOTE: PGI will provide FREE road tax renewal service only for renewal requests received at least 7 working days before the road tax expiry date (for Klang Valley) and 14 working days before the road tax expiry (for other areas as indicated above). Back to top
Types of Vehicles Covered
PGI will accept all types of passenger vehicles for comprehensive coverage under the program EXCEPT:
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Those with sum insured of more than RM 400,000.
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The following 7 vehicle makes and models:
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Toyota Harrier
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Toyota Altis
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Toyota Unser
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Mitsubishi Air Trek
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Toyota Camry
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Mitsubishi Storm L200
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Toyota Land Cruiser Prado
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However, PGI will accept the policy purchase for any of the above 7 vehicle makes and models on the following conditions:
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Policy purchase is accompanied with a comprehensive policy purchase for a second vehicle which is not any of the above 7 vehicle makes and models, or with sum insured of more than RM 400,000.
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The second vehicle should preferably have an insurance expiry date of less than 2 months at the date of policy purchase.
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Both policy purchases must be made together and PGI will process the policies and road tax (if required) for both vehicles at the same time.
Please note that this program only applies to private individual-owned cars for comprehensive protection policy. This means that taxis, buses and other vehicles used for commercial purposes are not accepted for this program. Company vehicles are also not accepted (including those provided for private use but registered under a company).
If you're not sure whether PGI will cover your vehicle, you can enquire by calling PGI's toll-free line at 1800-88-1111 (open 24 hours a day, 7 days a week). Back to top
Types of Purchase
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Renewal: You are already a PanGlobal Insurance policyholder and would like to renew your policy with PanGlobal.
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Switch: You have an insurance policy with another company but would like to switch to PanGlobal.
How to purchase:
Be sure to state your correct Business Owner ID when purchasing your policies. If you introduce your friends or family member to buy the policy, be sure that they state your correct Business Owner ID.
For additional information, you may visit our Frequently Asked Questions page.
To purchase a vehicle protection policy (for renewal or switching purposes), you can do the following:
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If you are an eCosway Business Owner, visit your eCosway website - www.ecosway.com/home/yourBusinessOwnerID. Then click on ‘Vehicle Protection’ within the Exclusively Malaysia Mall for the link to PGI's website. See complete purchase flow in Adobe® PDF format for switching / renewal. (Your Business Owner ID will be automatically tagged to your purchase via the PGI webpage when you access that page) OR
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Visit www.panglobal.com.my. See complete purchase flow in Adobe® PDF format for switching / renewal. (Follow the instructions given and fill in the questionnaire. Under ‘Promotions’ in the questionnaire, pick “eCosway.com Sdn Bhd” from the pull down menu, type in your Business Owner ID and then proceed to the next step.) OR
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Call PGI’s 24-hour Hotline at 1-800-88-1111. (Pick either “Sales” (Option 1) or “Promotions” (Option 2). See complete purchase flow in Adobe® PDF format for switching / renewal. IMPORTANT: State that you are an eCosway Business Owner and make sure that you give your correct Business Owner ID.)
You can pay for your motor insurance and/or road tax (where applicable) by:
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Credit Card (from any bank) for payment in full
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Credit Card (from participating banks listed below) - for interest-free, monthly installment payments Back to top
PanGlobal Insurance E-Zi Auto Installment Scheme
| Participating Banks | Minimum Premium After ‘No Claim Discount’ NCD | Road Tax Included | Cancellation Fee | Installment Payment Period |
| Alliance Bank | Minimum RM500 in a single transaction | Yes | N/A | 6 months |
| Southern Bank | Type A Minimum RM600 |
Yes | N/A | Type A 6 months |
| Type B Minimum RM1000 |
Type B 10 months |
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| Citibank | Minimum RM1000 in a single transaction | Yes | RM30 per cancellation (by Citibank) |
3, 6, 9 or 12 months |
| RHB | Minimum RM1000 in a single transaction | Yes | N/A | 6, 9 or 12 months |
| AmBank | Minimum RM500 in a single transaction | Yes | N/A | 6 months - < RM1000 |
| 12 months - > RM1000 |
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| MBF Cards | Minimum RM500 to max RM3000 in a single transaction |
No | N/A | 6 months - < RM1000 |
| 12 months - > RM1000 |
Branches
HEAD OFFICE
Level 12B, Menara PanGlobal
No.8, Lorong P. Ramlee
P.O.Box 12448
50778 Kuala Lumpur
Tel: 03-2078 2090
Fax: 03-2026 7936
ALOR SETAR BRANCH
Wisma PanGlobal
91 A,B,C Jalan Seberang Putra
05150 Alor Setar
Tel: 04-7337 766
Fax: 04-7330 776
PETALING JAYA BRANCH
Level 5, Bangunan PanGlobal
1A Jalan Tandang
46050 Petaling Jaya
Tel: 03-7785 8427 / 7785 8325
Fax: 03-7785 9319
IPOH BRANCH
Wisma PanGlobal
53, Jalan Seenivasagam
30450 Ipoh
Tel: 05-2411 455
Fax: 05-2535 373
PENANG BRANCH
No. 66, Jalan Zainal Abidin
10400 Penang
Tel: 04-2290 626
Fax: 04-2289 554
KUALA TERENGGANU BRANCH
4A, 1st Floor, Jalan Air Jernih
20300 Kuala Terengganu
Tel: 09-6222 561 / 3168
Fax: 09-6226 011
KUANTAN BRANCH
Wisma PanGlobal
47, Jalan Teluk Sisek
25000 Kuantan
Tel: 09-5526 701
Fax: 09-5131 811
JOHOR BAHRU BRANCH
PanGlobal Plaza
Suite 338B, C Floor 3A
Jalan Wong Ah Fook
80000 Johor Bahru
Tel: 07-2235 310
Fax: 07-2241 423
KOTA BHARU BRANCH
1120 C&D, 1st Floor
Jalan Padang Garong
15000 Kota Bahru
Kelantan
Tel: 088-712 330
Fax: 088-712 690
KUCHING BRANCH
Ground & 1st Floor
Lot 330, Section 9, Jalan Satok
93400 Kuching
Sarawak
Tel: 082-411 302
Fax: 082-411 381
MELAKA BRANCH
No. 528A, Taman Melaka Raya
75000 Melaka
Tel: 06-2816 019
Fax: 06-2816 025
KOTA KINABALU BRANCH
3RD Floor, Lot No. 20-3F&20-3R
Beverly Hill Plaza
Jalan Bundusan
88300 Penampang
Sabah
Tel: 088-712 330
Fax: 088-712 690
For more details, visit www.partnermerchants.com/pgi or call 1800-88-1111 (open 24 hours a day, 7 days a week).